One Stop Solution Ultimate help desk

Get on-demand IT help to fix tech issues.

Explore plans

peace in mind

Handover your tech related problems to us and be free from hussle

Available 24*7

Always ready to help for you problems

Convenient

You can get our help from any of your device either it is phone or laptop

Comprihensive

You can get help regarding any of your problems either it is computer,laptop,mobile,wifi-roouter and many more peripherals.

Cost effective

Our services are very cost effective which costs less than the repair-shop work.

To protect your personal and financial information from cyberthreats, our Wi-Fi Security feature employs advanced scanning technology to detect and alert you before you join a dangerous or compromised network.

This proactive measure helps prevent unwanted eavesdropping on your Wi-Fi connection, making it more difficult for cybercriminals to steal personal information or passwords, infect your device with malware, or misuse your internet connection for illegal activities.

Additionally, our Internet Security feature identifies fraudulent and malicious websites when you use your browser, apps, SMS, MMS, email, and social networking sites, ensuring your online activities and personal information remain secure.

Save time, money, and your sanity.

Expert One Stop Solution technicians offer One Stop Solution Ultimate Help Desk services remotely, on demand, and at a fraction of the cost compared to an in-home service visit or repair shop work.

There’s no need to transport your PC and peripherals anywhere. If your computer needs repairs or your network requires configuration, our One Stop Solution expert technicians utilize secure remote-access technology to connect temporarily and handle the necessary tasks.

Additionally, One Stop Solution experts are available around the clock, 24/7, every day of the year. One Stop Solution Ultimate Help Desk delivers IT support right to your home—virtually.

Keep your computers running like new

It’s common for computers to slow down over time due to the addition of new programs, file downloads, and increased memory use. However, you can restore your computer's performance to like-new speeds with Norton Computer Tune Up, which comes with Norton Ultimate Help Desk.

This thorough inspection and repair service aims to free up memory, optimize settings, and address issues that may be hindering your computer’s speed. The process takes approximately 35 minutes, after which you'll experience improved performance.

With Norton Ultimate Help Desk's monthly and annual plans, we’ll not only get your digital devices up and running but also ensure they remain in top shape.* We can assist with connecting your devices to a wireless network, linking your computers to your printer, and transferring photos from your digital camera to your computer. Additionally, we offer support for troubleshooting software issues, setting up Microsoft Outlook® email, and addressing operating system problems and computer crashes.

If any issues arise, a simple phone call is all it takes to get them resolved. It’s like having a Norton IT expert available around the clock—whenever you need assistance.

Frequently Asked Questions

What is the Ultimate Help Desk?

The Ultimate Help Desk is a comprehensive support service designed to assist users with a wide range of technical issues, including hardware, software, and network support. Our goal is to provide fast, effective solutions for all your IT needs.

What information should I have ready when contacting support?

When contacting us, please provide a detailed description of your issue, any error messages you’ve received, your operating system, and any steps you’ve already tried to resolve the problem.

How long does it typically take to resolve issues?

Resolution times can vary based on the complexity of the issue. We aim to resolve simple problems quickly, while more complicated issues may take longer. We will keep you updated throughout the process.

What should I do if my issue is not resolved satisfactorily?

If your issue is not resolved to your satisfaction, please reach out to us again and reference your previous ticket. We’ll ensure your concerns are escalated for further assistance.

Are there any costs associated with Ultimate Help Desk services?

Our standard Help Desk services are included in your support plan. However, certain specialized services or hardware replacements may incur additional charges. Please check your plan details for specific information.